With the recent news of McDonald’s bullying and harassment culture, it’s a worthwhile exercise for HR leaders and people professionals to consider how they would confront the problem. So, let’s imagine landing that dream HR job within a large organisation, only to find that all is not as it seems. The public image of the
I am typically an optimist. It’s not naivety. It comes from my belief in the good intentions, intelligence and bravery of people to mostly do the right thing. So, although I saw some worrying signals at the end of 2023 about what might lie ahead for 2024, I believe that you – dear reader –
Cultural intelligence or quotient (CQ) is a business-critical skill, especially for those working in dispersed teams and global organisations. Those with high CQ are brilliant collaborators, communicators and conflict managers, no matter who they are working with. When recruiting new talent into your organisation, you’ll want your hiring managers to easily identify who possesses this
This diagram is a helpful representation of our direct perceptual experience of the world via our senses (the left-hand) and our conceptual experience of that world – the way we label every experience as good or bad, right or wrong, like or dislike and then think about it, judge, analyse and compare it. Design: Karen
How to leverage the paradox of AI making HR more human by As more HR leaders seek to build trust and strengthen relations with employees, Natalie Cramp, CEO of data company Profusion, explores how to use AI to make HR more human. Out of the pandemic has arisen a new breed of employee, one that
The human resources department has not always been perceived as having a big impact on the profitability of a company, in the same way as, say, sales or finance. But this perception is perhaps a little unfair. After all, who is responsible for the talent that drives those departments? When you strip everything back, it
In the past, when employees got a cough or cold, they would often push through and go into work anyway because they didn’t want to use up their sick days. But when COVID-19 came along, that changed. Employees’ approach to taking time off experienced a seismic shift. Many workers—especially younger ones—are now putting their mental
Workers ages 21 to 26 want to retire at age 61. However, these Generation Z members say inflation, monthly bills and unexpected expenses are among the obstacles to saving for a comfortable retirement, according to a new Schwab study. “Younger workers are still finding their financial footing in an economic environment that is challenging everyone,”
Before he became vice president of process quality operations at Bank of America in Jacksonville, Fla., David Trenholm was an aviator in the United States Navy. After deciding to retire at 42, he was accepted into a competitive two-year rotation program for military veterans in the bank’s global technology and operations division. The program was
Research shows that loneliness is a growing problem for working Americans, and the seismic shift toward working from home may be making the problem worse. The solution for many of these employees is not a return to the office—they tend to relish the flexibility of remote work—but rather working from socially fulfilling spaces outside the
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